Terms of Service

These Terms of Service (“Terms”) govern your use of https://nexorawebsites.ca and the web design, development and related services provided by Nexora (“we”, “us”). By using our website or engaging our services, you agree to these Terms. Individual projects are additionally governed by a signed proposal or statement of work; where the two conflict, the signed document wins.

Estimates produced by our instant quote wizard are good-faith approximations based on the information you provide — they are not binding offers. Final pricing is confirmed in a written proposal before any work begins. Written quotes are valid for 30 days unless stated otherwise.

• Projects typically require a 50% deposit to begin work, with the balance due at launch unless your proposal specifies a different schedule.
• Recurring services (hosting, maintenance) are billed monthly in advance and can be cancelled with 30 days’ written notice.
• Invoices unpaid 15 days past their due date may pause active work and accrue a late fee of 1.5% per month.

Timely projects are a team effort. You agree to provide content, feedback and approvals within a reasonable time, and to ensure that any materials you supply (text, images, logos) are yours to use. If a project stalls for more than 30 days awaiting client input, we may pause it and a restart fee may apply.

Each project includes the revision rounds described in its proposal. Requests beyond the agreed scope — additional pages, features or redesigns — are quoted separately before work begins, so there are never surprise charges.

• Once your project is paid in full, you own the final website design and its content.
• We retain the right to reuse general-purpose code, frameworks and techniques that are not unique to your brand.
• We may display completed work in our portfolio and marketing unless you request otherwise in writing.
• Third-party components (fonts, stock photos, plugins) remain governed by their own licenses.

Hosting plans include uptime monitoring, SSL and backups as described on our services page. We target 99.9% availability but cannot guarantee uninterrupted service, and we are not liable for outages caused by upstream providers. Maintenance plans cover updates and small content changes; larger changes are quoted as new work.

We warrant that delivered work will materially conform to its proposal and will fix defects reported within 30 days of launch at no charge. Otherwise, our website and services are provided “as is” without warranties of any kind, express or implied. We do not guarantee specific business outcomes such as search rankings, traffic or revenue.

To the maximum extent permitted by law, our total liability arising out of any project or use of our website is limited to the amount you paid us for the service giving rise to the claim in the 12 months before the claim arose. We are not liable for indirect, incidental or consequential damages, including lost profits or lost data.

Either party may end a project with written notice. If you cancel, you are responsible for payment for work completed to date, and we will hand over completed deliverables upon settlement. We may suspend or terminate services for non-payment or misuse of our systems.

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-law rules. Any disputes will be resolved in the state or federal courts located in Cumberland County, Maine.

We may revise these Terms from time to time. The “Last updated” date above reflects the current version, and continued use of our website or services after changes take effect constitutes acceptance.

Questions about these Terms? Email benducey@nexorawebsites.ca or call (519) 504-0269.